State Farm® Insurance Agent Tim Shrum

"I rented a place in Salemtown and my landlord required renters insurance. I called expecting a whole thing and it took maybe fifteen minutes. Cheap too. Should've done it years ago at my old apartment."

"I rented a place in Salemtown and my landlord required renters insurance. I called expecting a whole thing and it took maybe fifteen minutes. Cheap too. Should've done it years ago at my old apartment."

"I called the State Farm auto quote number first and ended up getting routed around, so I just walked into the office instead. Glad I did. Alyssa pulled up my info, found a couple of discounts I qualified for that hadn't been applied, and had a new quote printed before I left. Took maybe half an hour."

"I called the State Farm auto quote number first and ended up getting routed around, so I just walked into the office instead. Glad I did. Alyssa pulled up my info, found a couple of discounts I qualified for that hadn't been applied, and had a new quote printed before I left. Took maybe half an hour."

"Been with them for six years and switched to this office when I moved to Germantown. Same company, much better service. My old agent's office would take three days to return a call. These folks answer fast, and if they don't, they text back within an hour."

"Been with them for six years and switched to this office when I moved to Germantown. Same company, much better service. My old agent's office would take three days to return a call. These folks answer fast, and if they don't, they text back within an hour."

"Backed into a pole in the Farmers' Market lot, which was entirely my fault. Called the office, they got the claim started, and I had a rental the next day. Rate went up a little at renewal like you'd expect, but nobody made me feel bad about it. Been with this office for four years now and I'll stay."

"Backed into a pole in the Farmers' Market lot, which was entirely my fault. Called the office, they got the claim started, and I had a rental the next day. Rate went up a little at renewal like you'd expect, but nobody made me feel bad about it. Been with this office for four years now and I'll stay."

"I run a food truck and park around downtown Nashville most days, so I needed business coverage that fit how I actually operate. Alyssa worked through it with me and didn't try to tack on stuff I'd never use. Took a couple calls to nail down the details, but it got done right."

"I run a food truck and park around downtown Nashville most days, so I needed business coverage that fit how I actually operate. Alyssa worked through it with me and didn't try to tack on stuff I'd never use. Took a couple calls to nail down the details, but it got done right."

"I needed to add my teenage daughter to our car insurance and dreaded how much it would cost. Tim's team found us some discounts we didn't know about and kept the increase reasonable. They also quoted us on life insurance which we'd been putting off. Good experience overall."

"I needed to add my teenage daughter to our car insurance and dreaded how much it would cost. Tim's team found us some discounts we didn't know about and kept the increase reasonable. They also quoted us on life insurance which we'd been putting off. Good experience overall."

"Tim helped me get both car and renters insurance when I first moved to the area. His office is convenient if you're in Germantown or downtown Nashville. Alyssa handled most of the paperwork and made sure I understood what I was getting. Fair prices too."

"Tim helped me get both car and renters insurance when I first moved to the area. His office is convenient if you're in Germantown or downtown Nashville. Alyssa handled most of the paperwork and made sure I understood what I was getting. Fair prices too."

"I had to file a claim after someone hit my car downtown and the whole thing was handled smoothly. Tim's team walked me through the process and I didn't have to deal with some random call center. That's worth something when you're stressed about repairs."

"I had to file a claim after someone hit my car downtown and the whole thing was handled smoothly. Tim's team walked me through the process and I didn't have to deal with some random call center. That's worth something when you're stressed about repairs."

"I wasn't expecting my day to end with an accident, but I rear-ended someone on I-24 during that nasty rain we had in October. It was completely my fault. I called Tim's office kind of panicking, and Lisa answered, calmed me down, and walked me through filing the claim like she'd done it a thousand times, which, honestly, she probably has. My car was in the shop for about a week, and I never had to chase anyone for updates. That alone earned my loyalty."

"I wasn't expecting my day to end with an accident, but I rear-ended someone on I-24 during that nasty rain we had in October. It was completely my fault. I called Tim's office kind of panicking, and Lisa answered, calmed me down, and walked me through filing the claim like she'd done it a thousand times, which, honestly, she probably has. My car was in the shop for about a week, and I never had to chase anyone for updates. That alone earned my loyalty."

"I was looking for a way to cover both my motorcycle and daily driver without paying for separate policies, and Jenny made the whole process easy. She took the time to ask about things like where I keep the bike, how often I actually ride it, and a few other details to make sure the coverage fit my situation.

In the end, she helped me get both vehicles covered under one plan, and I’m paying less than what my old company charged for just the car. Pretty happy with how everything turned out and the savings were a nice bonus."

"I was looking for a way to cover both my motorcycle and daily driver without paying for separate policies, and Jenny made the whole process easy. She took the time to ask about things like where I keep the bike, how often I actually ride it, and a few other details to make sure the coverage fit my situation.

In the end, she helped me get both vehicles covered under one plan, and I’m paying less than what my old company charged for just the car. Pretty happy with how everything turned out and the savings were a nice bonus."

"Moved to Nashville from Alabama two years ago for a nursing job at Vandy. A coworker told me to call Tim Shrum's office for my auto insurance transfer and I'm glad I did. They handled the state-to-state switch without me needing to dig up a single document I didn't already have on my phone. I've since added renters coverage too. Honestly I don't think about insurance much anymore, which I guess is the whole point, it just runs in the background and someone competent is managing it."

"Jenny found some good-student discount for my daughter that actually made a difference on our auto insurance. She just showed me the numbers and didn't try to add on a bunch of extras."

"What stood out to me was that they help with way more than just car insurance. I first reached out about Nashville car insurance State Farm options, but the conversation ended up covering condo insurance, renters insurance, and even pet coverage for my dog. The whole office felt really down to earth and genuinely knowledgeable about Nashville, whether you’re in Germantown, East Nashville, or just relocating to the area."

"Been going here for about three years now. Auto, homeowners, life, everything's through Tim's office. Jennifer helped me last time I called in to update my policy after we refinanced the house, and it was done in one call. No back and forth. I've had agents before where every little change felt like pulling teeth."

"Lisa helped me bundle my nashville car insurance with a renters policy for my Germantown loft and I'm paying noticeably less each month now. She's been in customer service for decades and it shows, patient, thorough, no rushing through things. Genuinely felt like she cared about getting the coverage right, not just closing a sale."