State Farm® Insurance Agent Tim Shrum

"Tim Shrum helped me bundle my nashville car insurance with renters insurance and saved me a ton! His knowledge of coverage options is impressive, and he never tries to upsell you on things you don't need. Alyssa on his team is also super helpful whenever I call with questions."

"Not a fan of dealing with insurance stuff typically, but Tim makes it easy. 👍 Got my state farm tennessee car insurance quotes quickly and switched the same day. No headaches."

"I've been with various insurance companies over the years, but none compared to Tim Shrum's agency. When my home flooded last spring, I was absolutely devastated. Jennifer from Tim's office called me personally every few days to check on the progress of repairs and make sure I wasn't having any issues with my claim. That kind of personal touch is why I recommend them to everyone I know looking for insurance in Nashville."

"After shopping around in Tennessee for auto insurance quotes for weeks, I'm so glad I found Tim Shrum's office! They saved me nearly $400 a year compared to my previous provider, and the coverage is actually better. Tim took the time to explain all my options without any pressure."

"Tim and his team have been handling my auto insurance in Nashville for over 5 years now. They're always quick to respond and make the process painless. When I was in a fender bender last year, Lisa walked me through every step of the claims process. Couldn't ask for better service!"

"Honest, fair pricing for my car insurance. No complaints."

"After shopping around for home insurance, I stumbled upon Tim Shrum's State Farm office downtown Nashville. Lisa was incredibly helpful and patient in explaining all my coverage options. She took the time to make sure I understood everything and found a policy that protected my home without breaking the bank. I've been with them for 3 years now and their customer service remains top-notch! 👍"

"Tim Shrum helped me get auto insurance when I moved to Nashville last year. The process was super easy and he found me at a great rate! Definitely recommend it if you're new to the area like I was."

"Great guy with a great company!!"

"Great service. Lisa always tries to find a way to save you money. She's the best, ask for Lisa"

"Tim and his team are great! Highly recommend!"

"Great guy!!! Super easy to auto insurance with!"

"They kept charging me for renter’s insurance after my lease was up. When I called to fix this and politely asked them to refund the extra two months that they charged me, Lisa yelled insults at me and hung up on me! Highly unprofessional, please go to a therapist."

"Tim is super helpful and very clear. He took care of all paper work in a couple of minutes over the phone! Highly recommended"

"Never did get back to me with online quote I requested."

"Tim and Lisa are the best agents. They take great care of our insurance needs and go above and beyond for the Browns"

"We just returned to Nashville to share Thanksgiving with our children and grandkids. We are Florida residents; however, we maintain a home in Franklin and keep a vehicle there. We place the insurance on hold for that portion of the year we are absent. This morning I called the John Shaffer Insurance Agency, expecting a long call to have the coverage placed back in force. Definitely not the case, my call was answered on the first ring by a real person, Carol Stuart. She was efficient, polite, and charming. I briefly explained what I needed and she replied, “I will take care of it”. I heard a few keyboard clicks, and she returned the call and advised I would receive two emails one which had to be signed and the other furnishing new insurance cards. That was it! She closed by wishing us a “Happy Thanksgiving”. By far the best experience I have had with an insurance company."

"Quick, professional, and full service. I've been with Tim and State Farm since I moved to Nashville -- never have met him face to face, but he takes care of me like we are family."

"Tim and his team are professional and knowledgeable. You can beat the enthusiasm and professionalism of the Tim Shrum State Farm team!"

"Great agent"

"I highly recommend Tim Shrum and his crew. I have been a customer for over 2 yrs now. Service is top notch and very affordable."

"My husband and I recently met with Tim about bundling our home and auto insurance. We had a lot of questions and Tim was extremely friendly, helpful, and thorough with the process. We went in not knowing much about what insurance we actually had and left with a much better understanding and peace of mind. We look forward to working with the staff in this office!"

"The staff at this location is absolutely the best! The customer service for this location is superb! Lisa helped me establish a new policy for my first time car buyer daughter, she made it a smooth process! Very polite and sincere! I always worked with Jill, I can call there anytime and she is always helpful to my instant requests for any proof of documents. Always show a sense of urgency."

"Spent months trying to get ahold of them to make changes to my policy, which they then did incorrectly, and could not get them to transfer my account to another insurance agent with a little more competency."

"This guy was not helpful at all , he was not even trying to find me business insurance just basically brushing me off"